Some of our customers include:

  • The Medical Center of Aurora - Colorado

  • Brigham & Women’s Hospital

  • Buffalo General Medical Center

  • City of Hope Hospital

  • Cedars Sinai Medical Center

  • Cheshire Medical Center Dartmouth Hitchcock

  • Children’s Hospital Los Angeles

  • Cortland Regional Medical Center

  • DeGraff Memorial Hospital

  • F.F. Thompson Hospital

  • Floyd Memorial Hospital

  • Good Samaritan Regional Medical Center

  • Highland Hospital

  • Kaleida Health 

  • Kettering Medical Center

  • Mercy Medical Center – Des Moines, IA

  • Millard Fillmore Suburban Hospital

  • Ohio Health

  • Our Lady of the Lakes – Baton Rouge

  • Pennsylvania Hospital

  • Providence Medical Center - Portland

  • St. Peter’s Health Partners

  • Saint Clare's Health

  • Stanford Health Care

  • UF Shands

  • Universal Health Services

  • Unity Hospital

  • University of Rochester Medical Center

  • Valley Children’s Hospital – Madera, CA

  • Women & Children’s Hospital of Buffalo

 
 
The communication board is a tool used to consistently and methodically explain to patients the communications between nurses and aides, anticipated discharge date, who the doctor is, pain management, and plans/goals for the day. This assists not only the patients and families, but the caregivers as well, with communication and keeping all parties informed from shift to shift.
— Erica Rossitto, Chief Nursing Officer, The Medical Center of Aurora

The use of our new patient communication boards has been very well received by both patients and caregivers. They are colorful and effective in passing on information to physicians and the care team as well as sharing information both ways with family members. We truly are glad that we worked with IDCS to create a great communication vehicle for our patients and their families. The company was great to work with and follow up was quick and complete. Installation was easy and the glass cleans very easily.
— Deb Willyard RN, MSN Sr. Director Clinical Services, Mercy Medical Center -West Lakes Campus, West Des Moines Iowa

Just wanted you to know that our white boards look fabulous. Thanks so much. I just ordered the second set. Our staff are very happy with them.
Thanks
— Janine Thomas Assistant Nurse Manager Labor & Delivery/ Postpartum Baptist Medical Center
 
 

Multi-Lingual Medical/Surgical Board Developed for The Korean Cultural Center

Korean Cultural Center Medical/Surgical Board

Customized Solution for Oncology Patient Care Boards

Healthcare Form

IDCS was presented with the challenge of creating a customized solution for patient care boards for Stanford Health Care, a top tier academic cancer center. The solution provided the ability to safely track patient flow and allowed for a single source to identify support resources for the unit. Better communication results in improved patient care and satisfaction. We can customize to your needs whatever they may be.


 
 

System-wide Patient Communication Board Implementation

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At the request of senior leadership at Cedars-Sinai Medical Center, IDCS was asked to create a board-based communication system for hospital-wide implementation. The result was over 800 installations with a common thematic program promoting the specific needs and goals of individual units across the campus. The goal was to make the patient board an integral part of the room design strategy and to serve as a key communication interface for patients, staff and families. 

Every medical facility should consider the patient-centric Cedars Sinai Medical Center approach when developing a strategy to improve patient satisfaction. Start with a prototype unit with a patient board as a key element. It will quickly prove to be an essential part of the patient communication experience.


 
 

A Comprehensive New Dual Language Communication Board System for Valley Children's Healthcare

Valley Children’s Hospital, an affiliated teaching hospital of Stanford University and the University of California San Francisco, is a 358 bed pediatric facility located on the San Joaquin River just north of Fresno, California.  The organization chose to incorporate the elegantly simple IDCS patient boards as an innovative tool to allow for effective handoffs and efficient care planning for patients, their families, doctors and nursing staff.  In addition, there was also a need to create a transparent way to track quality and to promote and embrace best practices.

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To serve the diverse population that the hospital supports, boards were created with inserts in English and Spanish specifically to foster very clear and concise communication for patient, family and caregivers. The layout of the inserts was consistent hospital wide, however, the content was formulated to address the specific needs of each individual unit type (rehabilitation, medical/surgical, NICU and PICU). The client also utilized additional custom frames and inserts to develop quality and prevention boards which address specific concerns in each unit type.  As performance improvement goals are updated, the boards will be easily transformed to meet future needs.